Process Re-engineering (PR) is the practice of rethinking and redesigning the way work is done to better support an organization’s mission and reduce costs. Organizations re-engineer two key areas of their businesses. First, they use modern technology to enhance data dissemination and decision-making processes. Then, they alter functional organizations to form functional teams.

Basic questions are asked, such as “Does our mission need to be redefined? Are our strategic goals aligned with our mission? Who are our customers?”

Process Re-engineering is a game changer. A process of re- creating the core business process with the goal of improving output, quality and reducing costs



  • Envision new processes.
  • Initiate change.
  • Process diagnosis.
  • Process redesign.
  • Reconstruction.
  • Process monitoring.


  • Taking a decentralized process and making one person responsible for it.
  • Redeveloping the company‚Äôs goals so improvement plans are consistent.
  • Taking a department-specific process and assigning it to coordinate and integrate cross-functionally.
  • Going from a product perspective to a process perspective.

Scope of Work

  • Process – Review of existing SOPs and assess due diligence and validate the value stream map
  • Identify steps that do not add value, are unnecessary
  • People – Review people performance in relation to the process and identify performance issues and skill set gaps, if any
  • Identify automation opportunities, if any
  • Technology – Review existing ERP system and identify improvement opportunities, if any.
  • Benchmark – Benchmark existing performance and process against best practice
  • Optimization – Review optimal cost/resource/throughput metrics
  • Outsource – Identify opportunities to outsource
  • Recommendations for improvement


  • Increased effectiveness
  • Reduced overall cost
  • Meaningful work for staff
  • Improved organizational approach
  • Solidifies business focus
  • Business growth